Quality Management Skills (QMS)
Quality Management Skills gives your managers and supervisors a sound and thorough under- standing of what it means to be a total quality leader, and teaches them how to create and successfully manage in a total quality environment.
Teaches managers how to effectively manage their work unit using the principles of participative management. Designed to be application, not theory, oriented.
Target Audience: Managers, Leaders and Supervisors
Program Highlights Include:
- Develop your fundamental management competencies
- Build participative approaches to management
- Improve how you communicate with peers
- Apply management skills to organizational integration
- Manage individuals and groups
- Focus daily work to achieving organizational objectives
- Develop tools to generate measurable gains in quality, productivity and customer satisfaction
- Create a work environment that helps total quality thrive
* A healthcare version is also available.
Download Brochure
To learn more about the Quality Management Skills Program, please download our brochure using the link below:
DownloadQuality Management Skills (QMS)
To learn about the module (QAT), please click here